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Free shipping on orders over $75 · 30-day returns

Shipping & Delivery

Carefully prepared. Clearly delivered.

Clear processing and delivery estimates for every VAELOR order.

Estimated delivery after dispatch: 5–10 business days.

Standard shipping is free from $75; otherwise it is $6.

Orders are prepared for dispatch in 2–4 business days. Delivery estimates begin after dispatch; tracking is emailed when your order ships.

Processing & Handling

VAELOR orders are prepared for dispatch by our global fulfillment partners. Most orders are processed within 2–4 business days.

During peak seasons and new collection drops, processing may take up to 5 business days. You'll receive a confirmation email as soon as your order is on its way.

Shipping Timelines

Standard delivery estimates begin after dispatch and vary by destination:

Destinations currently available at checkout: 5–10 business days

Your checkout shipping method shows the current estimate for your order.

Remote areas and customs clearance can occasionally add time.

We will notify you promptly if a destination-specific delay applies.

Express delivery, when available, is estimated separately at checkout.

All delivery estimates begin after dispatch.

We are continuously working to establish reliable local warehouses across the globe. If your country does not yet have a local warehouse, delivery times may be longer — we sincerely appreciate your patience and understanding.

These estimates do not include the 2–4 business day processing period. Tracking is emailed when your order ships.

Shipping Rates

Free standard shipping on all orders over $75.

Orders under $75: flat rate of $6.

International Shipping

We ship to over 30 countries worldwide. All international orders are shipped with tracking and insurance included.

Duties and taxes: Import duties and taxes may apply for international orders and are the responsibility of the recipient. We are unable to predict whether additional charges will apply — please check with your local customs office for details.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order anytime from your account dashboard or by visiting our Track Order page.

Please allow 24–48 hours for the tracking information to update after your order has been dispatched.

Delivery Guarantee

Every VAELOR order is backed by our 100% Satisfaction Guarantee. If your fixture arrives damaged or defective, we'll send a replacement or issue a full refund — it's that simple.

If your order hasn't arrived within the estimated timeframe, please contact us and we'll make it right.

Still have questions?

Our team is here to help. Reach out any time.